Frequently Asked Questions

• India Speed Post – delivered in 3 to 5 business days
• DTDC – delivered in 2 to 3 business days
• Singapore Post, China Post, FedEx- For Imported Orders

It takes 1-3 business days for processing, 3-5 business days to receive your product (domestic), and International shipping takes a minimum of 15 to 30 business days. The processing times are standard for all orders, even expedited shipping.

Follow the steps below to place an order. If placing an International order, please follow the International Order Process.

1. Add to Cart

To add an item to your cart, select  on the product page.

2. Review Shopping Cart

After you finish shopping, review all items in your shopping cart to verify the correct size, color, and quantity by selecting  at the top of any page on Overstock.com.

 

3. Proceed to Checkout

When you are ready to order, select the green  button located in your shopping cart.

 

4. Account Login

• Returning Customers: Log into your account using the same email address and password you used to create the account. If the email address used to set up your account is no longer valid, please contact Customer Care to update your account or simply create a new account.
• New Customers: New customers will need to create an account. For assistance setting up your account, click here. Or, click Checkout as Guest.

5. Enter a Billing Address

Your billing address must match the address listed with your financial institution.

6. Enter a Shipping Address

If your shipping address is the same as the billing address, check the “My shipping address is the same as my billing address” box.

7. Payment Information

Select your method of payment. View acceptable payment methods here

If you have a Promotion Code or Gift Card, make sure to check the appropriate box and enter the Promotion code or Gift card number. If your gift card or promotional code does not calculate, view our Coupon and Promotional Code Help page.

8. Select Delivery & Gift Options

Review your order, change shipping options if necessary and add a message to be sent to the recipient once the order ships if it is being sent as a gift.

9. Submit Order

• Review all the information you have entered. If everything is correct, select “Submit Order Now” to complete the order.
• Do not click “Submit Order Now” more than once, or the system will duplicate your order.
• An order confirmation will appear on your screen with your invoice number.
• We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.

Note: For Payment Information including accepted methods of payment and details on when you will be charged for your order

10. Check Your Order Status

If, at any time, you would like to review your order, click the Sign In link in the top right corner of most pages to login to your My Account.

You may contact our support help team

Nope, you don’t need to have an account to place an order with KartQuick. You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order.  Doing so won’t create an account and it won’t result in a subscription to e-mail newsletters unless you choose to subscribe.